Wealth Builders Club Australia takes individual privacy very seriously. We are also aware of the threats to your security and privacy. Please take a few moments to review the steps that Wealth Builders Club Australia takes to ensure your privacy and security while giving you the best possible customer service.
How and what personal information is collected?
We collect your personal information (including your address, contact details, and credit card details) only when you place an order with us or when you contact us about your subscription. When you place an order, we will provide a secure (SSL, encrypted) connection and require you to submit only the information needed to complete and fulfil your order. This may include and is not limited to your name, credit card details, email address, mailing address and phone number. Only our authorised employees will have access to this information.
You can update your personal information by contacting us.
Cookies are small files placed on your computer by a webpage when you visit it. They can be used to store all sorts of useful information to make your next visit easier and more convenient, but some people are uncomfortable not knowing what information is in a cookie.
Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
When we send you emails we may also include tracking that identifies what marketing material you watch or read. This tracking makes you personally identifiable since we use your email address.
How we use your personal information
Your personal information may be used to:
• Verify your identity when we are speaking with you;
• Assist you to subscribe to our services and products;
• Administer and manage our services, including charging and billing;
• Research and develop our services;
• Promote and market services and products to you. Where we do so, we will always provide you with an opportunity to let us know if you do not wish to receive marketing and promotions from us.
If some or all of the personal information we require is not collected, we may be unable to efficiently provide you with the services you require.
Who can access my personal information?
Only authorised employees of WBCA and its parent company have access to any information you provide. We may turn over any pertinent information to any legal or regulatory authority that has a demonstrable right and takes the proper steps to access it. We may also, if necessary, provide your personal information to our lawyers, accountants, auditors and other third parties (such as but not limited to IT providers) who provide services to us or act on our behalf, for the purposes of giving effect to the services you request from us, to improve support and provide a better, more relevant experience for you, or as necessary to conduct our business.
Where your personal information is disclosed, it is provided through secure, encrypted e-mails to reputable third parties and we will ensure that the information is to be held, used or disclosed consistently with the Australian Privacy Principles.
If you inquire about your subscription, we may ask you to submit some additional information only to verify your identity. Remember, in this case we only ask you to confirm information you have already given us.
You have the right to contact us and ask what information we may hold about you. Before you can obtain access to any information held by WBCA about you, your identity will first need to be verified. A fee may apply for such access.
What if some of the information held is incorrect?
We endeavour to keep all information about you up-to-date. If any information held is incorrect, please contact us.
Consent to use and disclosure of your personal information
WBCA is a subsidiary of Port Phillip Publishing Pty Ltd (‘PPP’), a member of the global network of Agora companies, and a publisher of financial information via newsletters, emails, websites and reports. By subscribing to WBCA services you consent to being sent news and offers related to your subscription or that may suit your interests by WBCA, related companies and carefully selected organisations. On occasions, WBCA may provide your mailing address to third parties for direct marketing purposes. If at any time you do not wish your mailing address to be used for direct marketing or receive news and offers from carefully selected organisations, please contact us directly by email, post or phone. It is a requirement that all newsletters, updates and special reports be sent electronically. If you no longer wish to receive these services, you may cancel your subscription at any time.
Personal information and data security
WBCA and PPP’s data are stored on Publishing Services, LLC’s databases and servers. Publishing Services, LLC is located in Baltimore in the United States, so it is necessary to disclose your personal information to Publishing Services, LLC for this purpose. WBCA ensures all data collected is protected and secure against unauthorised access, alteration or deletion. Any data you submit to us through an online order form is transferred to us via a Secure Sockets Layer — an encryption protocol — and is kept in databases that cannot be accessed from outside our firewall. Our firewall is a mechanism that prevents access to our servers by anyone outside of the company.
Privacy concerns or complaints
If you have concerns or wish to make a complaint regarding the handling of your personal information by us, please contact us. We will promptly investigate your complaint and notify you of the outcome. If you are still not satisfied with the outcome of your complaint, you may in some cases refer your complaint to the Financial Ombudsman Service (tel. 1300 780 808, web www.fos.org.au), or the Office of the Australian Information Commissioner (tel. 1300 363 992, web www.oaic.gov.au).
How to contact us
Wealth Builders Club Australia
PO Box 713
South Melbourne, VIC 3205
Ph: 1300 559 359
Our registered address is:
Wealth Builders Club Australia
96–98 Bridport Street,
Albert Park, VIC 3206
Copyright 2016 Wealth Builders Club Australia. All rights reserved. No portion of this website may be reproduced, copied or in any way reused without the written permission of Wealth Builders Club Australia.